Privacy policy

Last updated: September 5, 2025

getsoftari operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). getsoftari is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

PERSONAL INFORMATION WE COLLECT OR PROCESS

We may collect or process the following categories of personal information:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, and other payment details.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, or purchase, return, exchange or cancel.
- Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including information regarding your interaction with the Services.

PERSONAL INFORMATION SOURCES

We may collect personal information from the following sources:
- Directly from you when you visit or use the Services, communicate with us, or otherwise provide us with your personal information.
- Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
- From our service providers when we engage them to enable certain technology.
- From our partners or other third parties.

HOW WE USE YOUR PERSONAL INFORMATION

We may use personal information for the following purposes:
- Provide, Tailor, and Improve the Services including to process your payments, fulfill your orders, send notifications, process purchases and returns, arrange for shipping, and create a customized shopping experience for you.
- Marketing and Advertising including to send marketing, advertising and promotional communications by email, text message or postal mail.
- Security and Fraud Prevention to authenticate your account, provide a secure payment and shopping experience, and detect fraudulent or malicious activity.
- Communicating with You to provide you with customer support and to maintain our business relationship with you.
- Legal Reasons to comply with applicable law or respond to valid legal process.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose your personal information to third parties for legitimate purposes, including:
- With vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners to provide marketing services and advertise to you.
- When you direct, request us or otherwise consent to our disclosure of certain information to third parties.
- In connection with a business transaction such as a merger or bankruptcy, or to comply with any applicable legal obligations.

TEXT PROGRAM

By providing your mobile phone number and opting into the getsoftari texting program, you consent to receive text messages from getsoftari for promotional marketing purposes. You may opt out at any time by replying STOP. Message frequency may vary and standard message and data rates may apply.

If you have any questions about our texting program, contact us at support@getsoftari.com.

SECURITY AND RETENTION

No security measures are perfect or impenetrable. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account or comply with legal obligations.

YOUR RIGHTS AND CHOICES

Depending on where you live, you may have the right to access, delete, correct, or receive a copy of your personal information. You may also have the right to opt out of the sale or sharing of your personal information for targeted advertising purposes. To exercise these rights, contact us at support@getsoftari.com.

INTERNATIONAL TRANSFERS

We may transfer, store and process your personal information outside the country you live in, in accordance with applicable data protection laws.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on this website and update the "Last updated" date.

CONTACT

Should you have any questions about our privacy practices or this Privacy Policy, please email us at support@getsoftari.com or visit getsoftari.com.